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IT

  >  

Emerging Tech

Future of the Contact Centre Conference 2022

4.07/5Total Reviews
4

 Brand Score

4.07/5Total Reviews
4

 Brand Score

IT

  >  

Emerging Tech

Future of the Contact Centre Conference 2022

Future of the Contact Centre Conference 2022

About Future of the Contact Centre Conference 2022

When and Where

Event date

Feb 09 - 10, 2022

Organized by

Engage Customer

Event type

Event fees

Free

Event location

United Kingdom

Event Snapshot

Event Overall Score: 4.07

Likelihood to Recommend
3.75
Networking
3.67
Content Quality
5
Learning Value
4.33
Value for Money
3.33

Recent Reviews

Chiara

CX MANAGER

4.33 / 5

"AMAZING EXPERIENCE "

PALINSESTO

Trevor Tucker

Account Exec

4.00 / 5

"Educational and inspirational "

Interesting viewpoints and demonstration to reinforce ideas

Rose Dominguez

Manager, Brand and Partnership

3.02 / 5

"Lacked engagement, great platform"

The platform was user-friendly, interactive and really easy to navigate

Reviews

Average Rating by Group

Total Reviews
4

Ben McCartneyonline | attendee

Customer Support Manager, Teletrac Navman

4.93/5

Review Source

Review Source

Really insightful with some great speakers.
What did you like best about the event?
Some really interesting speakers with great ideas.
What could the organizers do to improve the event?
I think it will be better in person next year as it's a long time to watch a screen.
Did you have a favourite speaker or session? Please tell us below
Alvaria
Overall experience
4.00/5
Networking opportunities
5.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5

Likely to Recommend

0
1
2
3
4
5
Very Likely

Eventible is a neutral platform, unaffiliated with organizers or partners. Reviews reflect attendees' personal opinions.

16th Feb '22

16th Feb '22

Rose DominguezIn Person | sponsor

Manager, Brand and Partnership, 24-7 Intouch

3.02/5

Review Source

Review Source

Lacked engagement, great platform
What did you like best about the event?
The platform was user-friendly, interactive and really easy to navigate
What could the organizers do to improve the event?
Push for more engagement especially in a virtual format
Overall experience
3.00/5
Engagement opportunities with the audience
2.00/5
Fit of the audience for my company
3.00/5
ROI on spend
3.00/5
Positive brand exposure
3.00/5
Overall In Person Experience
Event destination
3.00/5
Event venue
3.00/5
Food and beverages at event
3.00/5
Helpfulness of event staff
4.00/5

Likely to Recommend

0
1
2
3
4
5
Likely

Eventible is a neutral platform, unaffiliated with organizers or partners. Reviews reflect attendees' personal opinions.

16th Feb '22

16th Feb '22

Trevor Tuckeronline | attendee

Account Exec, Genesys Telecommunications Laboratories-Europe Ltd

4.00/5

Review Source

Review Source

Educational and inspirational
What did you like best about the event?
Interesting viewpoints and demonstration to reinforce ideas
What could the organizers do to improve the event?
Include customer speaker
Did you have a favourite speaker or session? Please tell us below
All good
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
1.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5

Likely to Recommend

0
1
2
3
4
5
Very Likely

Eventible is a neutral platform, unaffiliated with organizers or partners. Reviews reflect attendees' personal opinions.

22nd Feb '22

22nd Feb '22

Chiaraonline | attendee

CX MANAGER, EUROFRED

4.33/5

Review Source

Review Source

AMAZING EXPERIENCE
What did you like best about the event?
PALINSESTO
What could the organizers do to improve the event?
MORE VIDEOS
Did you have a favourite speaker or session? Please tell us below
NO
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
5.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
5.00/5

Likely to Recommend

0
1
2
3
4
5
Likely

Eventible is a neutral platform, unaffiliated with organizers or partners. Reviews reflect attendees' personal opinions.

23rd Feb '22

23rd Feb '22

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